Privacy policy

Who we are

finaios.ai is run by Finogeeks ("we"). Privacy requests: [email protected].

What we collect

• Community edition sign-up (outside mainland China): work email and name (required); optionally company, role and what you plan to use it for. On the enterprise security edition, organisation name is optional and expected device count is required. We also record the edition, site language and when you submitted.
• Talk to FDE: messages are used to produce a reply. If you ask an engineer to follow up, we save your email and a short handoff note (for example a chat session ID and message count) so the team can reply, and we notify the team by email. That inbox is not published on this site.
• Every visit: Cloudflare processes your IP to serve the site and run its bot check. We use a hashed IP in memory only to limit repeated submissions, and your country (from your IP) to decide which contact options to show. We don't store your IP address.

We don't send marketing emails, and we don't sell your details.

Who gets it

• Cloudflare hosts the site and stores non-mainland sign-ups in the United States. Cloudflare privacy policy
• Our team is notified by email for each non-mainland community sign-up and each Talk to FDE handoff (includes the country of your IP address for sign-ups). That inbox is not published on this site.
• Mainland visitors who choose email from the community panel write to [email protected]; that mail goes to your own mailbox, not through our sign-up form.
• With your consent, PostHog Inc. (Data region: United States) receives site analytics as described below.

How to delete

Write to [email protected] to ask us to show, correct or delete your details. We'll reply promptly, within the time the law requires. We keep sign-ups until you ask us to delete them, or once they're no longer needed to support this edition.

Site analytics

With your consent, we use PostHog (Data region: United States) to see how visitors use finaios.ai and embed.finaios.ai: pages viewed, clicks on buttons and links, scroll depth, approximate location (country or city from your IP, then the IP is discarded), device, browser and the page that sent you. Session recordings show how you move through a page, with every form field and chat message masked. We never collect what you type in forms or in the playground.

We use this only to learn which content helps visitors and to improve the site. No advertising, no selling or sharing, no tracking across other sites, and no decisions about you with legal effect.

If you don't accept, PostHog isn't loaded. Cloudflare Web Analytics still counts visits in aggregate, without cookies or browser storage (installed at the zone level for finaios.ai).

Cookies

• `finaios_consent` — remembers your cookie choice across finaios.ai and embed.finaios.ai. 12 months. Always on.
• `lang` — remembers your language. 12 months. Always on.
• `ph_<project>_posthog` — analytics, only after you accept (set by PostHog; exact name depends on your project key).
• Cloudflare's bot check may set security cookies.

How long we keep it

Analytics events: 12 months. Session recordings: 30 days.

Your choices and rights

Change or withdraw consent at any time under **Cookie settings** in the footer; it's as easy as giving it. We also treat a browser Global Privacy Control signal as a reject. You can ask to see, correct or delete your data at [email protected]. If you're unhappy with our reply, you can complain to your local data protection authority.